COVID-19 update: Two Islands is temporarily unable to dispatch orders to Australia at this time. For more details click here.

T+C's and Shipping Info

Privacy Policy
Two Islands respects the use of your personal details and your privacy will be protected with confidence. Any personal information provided will be used for internal use only and will not be disclosed to any third party.

Refund Policy
No refunds are issued unless the product is faulty or the incorrect item was sent, in which case, a refund or exchange will be issued. If there is a problem with your order please get in touch with us via orders@twoislandsco.com. 

Discount Codes
Discount codes are not valid in conjunction with sale items on twoislandsco.com.au

Pricing
Twoislandsco.com.au pricing is in Australian Dollars (AUD) and include GST (Goods and Services Tax).

Shipping and Delivery

Online orders - COVID-19 update 
Two Islands orders and deliveries are temporarily unavailable in Australia.

Two Islands is able to fulfil and process order at this time, however, to prevent higher than normal shipping costs to customers we are unable to deliver orders to Australia until the lockdown period in New Zealand has been lifted. New Zealand Post has announced that to prevent the further spread of COVID-19 many flights have been suspended, reduced or cut to affected regions. Two Islands apologises for any inconvenience. We will keep you, our valued customer, up to date should there be any changes in our ability to deliver orders to Australian customers.

Orders dispatched before 30 March, 2020 are currently in transit to their Australian destinations. If your order has been delayed, we recommend that you monitor your delivery via the tracking details found in your shipping confirmation email, as well as sign up for ‘delivery updates’ to get automatic updates for your order.  

New Zealand Post Support +64 9 977 0102

Please get in touch with our Customer Care team if you require any assistance with tracking your order.